We're having trouble generating a transcript and captions right now. Try again in a bit. We received this error while trying to auto-generate captions for a video in SharePoint online. The error didn't provide any clue as to why this happens but then we noticed that the video was uploaded to Styles Library for some reason and once we moved that to another Document Library captions started working fine. Why this happens with videos in Styles Library we don't know, I couldn't find any relevant documents or articles but Styles Library isn't meant to be storing business content. Glad we found the solution and a simple solution!
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