MS Word 2010 was acting strange since a couple of weeks, it would crash the moment I add certain quick parts. I was editing a template for content type in SharePoint 2010 document library and it would crash Word. Clicking on the error details shows this:
Problem Event Name: APPCRASH
Application Name: WINWORD.EXE
Application Version: 14.0.7106.5001
Application Timestamp: 520b3934
Fault Module Name: wwlib.dll
Fault Module Version: 14.0.7106.5001
Fault Module Timestamp: 520b3985
Exception Code: c0000005
Exception Offset: 000107f6
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional information about the problem:
LCID: 1033
skulcid: 1033
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I tried searching for a while but couldn't find any solution. This was happening to fields in the content type that are of type mult line textbox. I tried repairing Office but didn't help and then finally reinstalled Office and that seemed to fix the issue - well temporarily.
The same issue came up after a week and this time I didn't want to re-install Office. I noticed that Windows 7 applied some updates the previous day and there were some for Office as well. I did some more research and found similar issue discussed here:
Microsoft Forum Thanks Ian!
That was the exact issue I was having, it seems the culprit was an update from Microsoft KB2760769 !! Uninstall this update and the issue was solved :)
Problem Event Name: APPCRASH
Application Name: WINWORD.EXE
Application Version: 14.0.7106.5001
Application Timestamp: 520b3934
Fault Module Name: wwlib.dll
Fault Module Version: 14.0.7106.5001
Fault Module Timestamp: 520b3985
Exception Code: c0000005
Exception Offset: 000107f6
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional information about the problem:
LCID: 1033
skulcid: 1033
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I tried searching for a while but couldn't find any solution. This was happening to fields in the content type that are of type mult line textbox. I tried repairing Office but didn't help and then finally reinstalled Office and that seemed to fix the issue - well temporarily.
The same issue came up after a week and this time I didn't want to re-install Office. I noticed that Windows 7 applied some updates the previous day and there were some for Office as well. I did some more research and found similar issue discussed here:
Microsoft Forum Thanks Ian!
That was the exact issue I was having, it seems the culprit was an update from Microsoft KB2760769 !! Uninstall this update and the issue was solved :)
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